All-Ability Walks E-Learning FAQs

This page hopefully will help to answer any questions you have relating to the All-Ability Walks E-learning Module.  Just click on any question below if you would like more information. 

My password isn’t working?

If you need to reset your password please contact learning@sportscotland.org.uk who administer the site, and you will receive a new link.

I registered for the module, but never received an email with the link?

Please check all junk mail folders.  The email generated is automatic and some email providers will mark this as spam or junk.  Check there if not received within 15 minutes.

If you still haven’t received the email, please email admin@scottishdisabilitysport.com and we can arrange to have it re-sent.

Or do you have more than one email address?  You may have been registered under a different email address.

What is Brightspace?

Brightspace is the name of the virtual learning environment which hosts the e-learning module.

Will my work be saved?

Yes, you can leave the module and return to it later, and your progress will be saved.

I can’t play the videos.

Please check your internet connection or bandwith and ensure your device settings allow videos to be played.

You may need to try using a different browser, e.g. Google Chrome.

I can’t see the whole screen.

The display of the module will be maximised if using a laptop or PC. If you are using a smaller device, e.g. tablet or phone, you may not see the full display at one time.

I have completed a section and it is not showing.

Please wait a few minutes and refresh your browser.

Who is marking my self-reflection?

The self-reflection is for your learning only. Nobody else will see it.

I failed a test. Can I do it again?

Yes you can, you can have as many attempts as necessary, but you must complete the whole test again.

How do I get my certificate?

Log into the course and click the My Brightspace drop-down on the toolbar, then select Awards. You can then Generate Award and download your certificate.

Screenshot of Awards section on Brightspace