JOB DESCRIPTION
To administer and develop the basketballscotland’s membership system, processes and benefits, the Membership Development Officer will work to improve existing processes, data and reporting. The role will also be responsible for maintaining and developing key policies, including Child Protection and Equality.
POSITION IN ORGANISATION
Reports To: Participation Manager
Direct Reports: n/a
Budget Responsibilities: n/a
OBJECTIVES
- Administer and improve the basketballscotland membership systems and processes.
- Administer and maintain key basketballscotland’s policies and procedures, including Child Protection and Equality
KEY DUTIES & RESPONSIBILITIES
Membership Systems and Processes
- Maintain accurate membership records and provide support and advice to clubs and individuals using the basketballscotland systems
- Monitor membership figures and develop creative techniques to best utilise this information to develop and grow basketball in Scotland
- Provide regular reports to assist with monitoring and reporting and to inform planning in order to meet key basketballscotland objectives
- Recommend improvements to the efficiency of processes across all areas of the business, in particular around the membership system
- Development of the Azolve Membership system to improve efficiency of systems and processes
Club Services Support
- Support the development of relationships with clubs, working alongside the Regional Team
- Develop systems, processes and reporting that support and inform clubs.
Policy & Process Development
- Administer and maintain basketballscotland’s Child Protection policies and procedures
- Lead the Equality Team to ensure basketballscotland are developing their Equality Policy and relevant processes
- Recommend improvements to the efficiency of administrative processes across all areas of the business
For full information see the basketballscotland website here.